Terms of Use

Effective Date: June 2026

Welcome to Jake & Sophia.

This website is operated by Jake & Sophia. When we say "we," "our," or "us," we are referring to Jake & Sophia. We're delighted to share this space with you and offer the information, services, and products available here. By browsing our website or making a purchase, you are using our Service and agreeing to the following Terms of Use.

Jake & Sophia is an independent online retailer.

Your Agreement With Us

Please read these Terms carefully. By visiting our website, you agree to the conditions described here. If you do not accept them, we kindly ask that you do not use the site. If these Terms are considered an offer, your acceptance is limited to the terms stated here.

We may update these Terms from time to time. Any new features, tools, or updates will also be governed by these same Terms. The most recent version is always available on this page.

Who May Use This Site

By using this site, you confirm that you are at least the age of majority in your province or territory, or that you have given permission for minors under your responsibility to use it.

You agree not to use our website or services for any unlawful purpose. You are required to comply with all laws when using our site, including those relating to copyright. Any misuse or violation may result in immediate removal of access.

General Conditions

We reserve the right to limit or refuse service to anyone at any time. Content you share with us (excluding payment card information) may pass through various networks and may not always be encrypted. However, we guarantee that all payment information is fully encrypted and secure.

You agree not to copy, sell, or reuse any part of our site or Service without our written permission.

Accuracy of Information

We strive to ensure that everything on our site is accurate and up to date. However, we cannot guarantee that all information is complete or current. The content of this site is intended for general guidance only. Any reliance you place on it is at your own discretion.

Historical information may be included for reference, but may not reflect current offers. We may modify or update content at any time, although we are not obligated to do so.

Product Listings and Changes

Prices and products may change without notice. We may update, suspend, or remove parts of the Service at any time. We are not responsible for changes made to products or services, nor for their availability.

Please note that product listings on our website do not constitute legally binding offers. By placing an order, you are making an offer to purchase. Our confirmation email acknowledges receipt of your request, but final acceptance of the contract occurs when we ship your order.

Product Availability and Descriptions

Some items may only be available through our online store and may be offered in limited quantities. Returns and exchanges follow the guidelines of our Return Policy.

We do our best to represent each item clearly and elegantly. However, we cannot guarantee that your screen will display colours with perfect accuracy.

We reserve the right to limit purchases or cancel orders. All product descriptions, prices, and availability may change without notice.

Billing and Account Details

We may cancel or limit orders placed under the same name, the same card, or the same shipping address. If we make changes to your order, we will contact you using the contact information you provided.

You agree to provide complete and accurate billing and shipping information. Please keep your information up to date so we can process your orders smoothly.

Use of Third-Party Tools

From time to time, we may offer tools created by other providers. These are provided as-is, without warranty. You choose to use them at your own discretion and at your own risk.

Third-Party Links and Content

Some content may link to external websites or services. We do not control or endorse third-party material and are not responsible for their policies or accuracy. Please always read their terms before engaging.

Submissions and Ideas

If you send us feedback, ideas, or comments, you agree that we may use them without restriction. We are not required to keep submissions confidential or to respond to them.

Personal Information

Any personal information shared through this website is governed by our Privacy Policy.

Errors and Omissions

There may occasionally be errors in prices, descriptions, or other content. We reserve the right to correct these issues and update information as needed, with or without notice.

What Is Not Permitted

Please do not use our site or its content in any way that violates laws, harms others, or disrupts our service. Any misuse of the site may result in immediate termination of access.

No Warranties

We do not guarantee uninterrupted service. Everything we offer on this site is provided as-is. You agree that your use of our website is at your own risk.

Liability

By using our site, you agree to protect Jake & Sophia and our partners from any claims resulting from your actions or misuse of our services.

If Any Part Is Unenforceable

If any part of these Terms is found to be invalid, the remainder continues to apply and remains in full effect.

Termination of This Agreement

These Terms apply for as long as you use the site. Either you or we may end this agreement at any time. If we believe you have violated any part of these Terms, we may terminate your access without notice.

Our Agreement With You

These Terms represent the complete agreement between you and Jake & Sophia regarding the use of our site and services. They replace any prior discussions or understandings.

Updates to These Terms

We may update these Terms from time to time. It is your responsibility to check this page. Your continued use of the site confirms your acceptance of any changes.

Contact Us

If you have any questions about these Terms, please feel free to contact us:

Jake & Sophia Email: support@jakeandsophia.com

Support hours:

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday & Sunday: 10:00 AM – 5:00 PM